Empowered People, Excellence Together, Co-operative Effort, Healthy Communities
4 January 2021
Due to the current COVID outbreak in Victoria, we are experiencing unprecedented demand for services while also having staff shortages due to the outbreak.
As a result, call wait times on our phone system are longer than usual, and response time for services is slower. Whilst we will continue to do everything we can to support our members, we may not be able to accommodate all requests for services at this time. We apologise for any inconvenience and thank you for your understanding. We appreciate member's patience as we attempt to meet community needs in this challenging time.
Please continue to stay safe as we navigate this current COVID outbreak together.
How We Stay Safe During COVID
We are a COVID safe practice, which means we do everything possible to prevent the spread of COVID in our community.
Whilst COVID restrictions have eased in Victoria, we require patients to help us provide a safe environment and prevent the spread of COVID.
Patients must not enter the building with symptoms, with a COVID positive test within the last 7 days, when required to isolate, while awaiting the results of a COVID test, or when required not to enter in accordance with any other government provision.
It is our staff's responsibility to ask screening questions for your own safety, before you enter the clinic. Whilst we understand the frustrations of life during a pandemic, we do not tolerate aggressive behaviour. Thankyou for your understanding, patience and cooperation.
COVID Vaccination Update
Are you eligible for your COVID Booster Shot?
We are now offering Pfizer Booster shots to eligible members, which is anyone who had their second vaccination 5 or more months earlier, or 4 months earlier from 4 January 2022 (announced by Federal Government on 24 Dec 2021).
If you are eligible for a COVID Booster shot, please call our Newport clinic on 9391 2222 or South Kingsville on 9391 6777 to make your appointment. You will need to complete paperwork and return it to the clinic before the day of your booster.
Thankyou for your ongoing patience as we roll out the vaccine in a dynamic environment.
Children and COVID Vaccinations
On Friday 10 December the Federal Government announced that children were eligible to receive COVID vaccination. At this stage we are not able to offer vaccines to children, and will continue to update the website should this change.
Please do not ring the clinic about this until further notice. Thankyou for your patience.
IN THE NEWS - SUMMER UPDATE
2021 AGM - UPDATE